The onslaught of credit card calls. I am sure you are facing it every day.
It is relentless. Imagine in 2021, a human voice is cheaper to hire than a robocall.
In India, you could pay some youth Rs 500-1000/day and make him or her do hundreds of calls.
I wonder what could be the conversion ratio here?
Is it even efficient?
The system never learns, unlike some algorithm that might target a different set of potential customers.
Duplication of data. The same bank might call you four times a week.
I don’t think the inefficiency is because of a lack of automation, India provides software automation solutions to the world.
The inefficiency is because of the easy availability of cheap resources.
A human resource willing to call 100 people a day is more economical than the pursuit for selling financial products through creative marketing and advertising or automated calls.
Sometimes I feel the developing world is slower towards progress because we want to preserve jobs and create more jobs.