Yesterday I went to Subway, it is just walking distance from where I live
When I reached there, the first thing I heard was “Sorry, we only take online orders, you can’t order here”
It was 9:00 PM, I was very hungry
Little annoyed, I said, look I can pay cash (in hindsight, that was so stupid of me, why did I even say that?)
He politely said sorry, you have to order online
I tried to be a little smart
How about I order online on Swiggy and pick my own order?
His reply was prompt
In that case, we need the delivery boy who will come here, pick the order and hand it over to you
I was taken aback
What? You are making it difficult for me!
It was the hunger in me that was speaking now
It was drizzling, all food outlets nearby were closed
You are losing business! I said and left
Walked home and made a quick french omelet
With my tummy satiated, I sat and reflected on what happened in the last 30 minutes
It was just compliance that happened, somebody was strictly following the rules
It is the herd mindset of compliance that we have developed over the past 4 months
It is very powerful if used appropriately
Compliant attitude is one of the super traits of advanced civilizations, think #Japan
Leave a Reply